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Damaged Print Issues
If your issue frequently arrives damaged and your mailbox is sufficiently sized, then check with the post office to see if the magazine arrives in good condition. If it does not, then please contact via e-mail.
If this is an isolated event, you can report a damaged issue online by clicking here. Your subscription will be extended to make up for the damaged issue. If you would prefer to receive a replacement issue, please contact via e-mail.
Late or Missed Print Issues
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If you have missed an issue, TIME may have an incorrect address on file. Please click here to verify your address. Your magazines may also have stopped being delivered due to nonpayment. Click here to check the payment status on your account. Any outstanding balance on your account will be listed in the upper right hand corner of the page. If you would like to pay in full for your subscription, please click here to go to TIME's secure payment page.
If none of these explanations apply, please click here to report the missed issue. Your subscription will be extended to make up for the missed issue. If you would prefer to receive a replacement issue, please contact via e-mail.
Temporarily Suspend Delivery
If you will be out of town for a while, or would like to temporarily stop your subscription for any reason, please click here. You may also contact via e-mail.